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Forget Results, It’s About Impact: World Economic Forum HR Chief

The bottom line for many companies is results, but that is a poor barometer for firms seeking to create lasting change, Paolo Gallo, chief human resources officer at the World Economic Forum, said. So reports Forbes.

Instead of results, the focus should be on impact. “Think, for example, about the teacher who is able to get students interested in a subject for life, the professional who is able to mentor and coach someone who goes on to excel, the nurse who comforts a sick patient,” Gallo says. “If we do our work with integrity, compassion and with purpose, we are creating an impact.”

Read the full article from Forbes.

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