A city auditor report found that the human resources compensation division did not fully evaluate documentation, resulting in an energy employee being mistakenly paid $6,000 in overtime. And the report notes that this one instance may point to a larger problem where the city’s HR department relies on a large amount of paper and manual data entry.
Debbie Maynor, an assistant director of human resources, called the city’s system “cumbersome and difficult to use” and said that the city is looking to upgrade its system to allow for automation of many tasks still done by hand.