Last week, General Shinseki resigned under mounting pressure from Congress (including many Democrats up for reelection next fall) and a mountain of negative publicity about the VA's failure to provide adequate treatment and services for returning veterans from Iraq and Afghanistan.

Through no fault of their own, these men and women in dire need of care were overloading a bloated bureaucracy. But unlike his fellow Cabinet member, Secretary of Health and Human Services Kathleen Sibelius, who rode out the disastrous rollout of the Affordable Care Act to see the system ultimately achieve success, Shinseki chose to abort his mission. It may contain a lesson for senior managers facing a PR disaster.

Read the full article from ABC News.