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Even though “data analytics” and “metrics” are all over the HR blogosphere, there appears to be a disconnect between the type of information HR departments are delivering and what their business leaders are looking for. So reports Tech Target.

The findings come from a new study put out by the Human Capital Institute, which surveyed a group of 358 business and HR professionals regarding HR metrics. When asked about length of employment, time to fill an open position and cost per hire, respondents who reported measuring each metric significantly outnumbered the percentage of business leaders who actually requested the same data – by between 10 and 20 percentage points.

Conversely, when it came to labor productivity ratio, dollar value on increased workforce productivity (year/year) and satisfaction with leadership bench strength, the trend was reversed: requesting business leaders exceeded the number of organizations measuring the data points. Perhaps most interesting, an overwhelming majority of HR respondents seem to be aware of this evident “failure to communicate.”

Nearly 60% of them indicated they’re trying to more accurately determine which data analytics their business leaders want to see. A smaller, though still sizable, number of respondents (43.4%) is putting together a plan to share HR data with their business partners in place; while 38.4% say they’re investing in more sophisticated HR info-tech systems.

At the same time, a surprisingly low number of respondents (18%) reported no plans to improve their data and analytics operations at all. Read the full article from Tech Target.

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