"The CHRO's job has become much more like that of a chief transformation officer," says Reena Tyagi, HR head at Cigna TTK Health Insurance. "To succeed, the CHRO must master the attributes that were barely on his or her radar five years ago--embracing disruption, practicing agility, solving for organizational structure, employing data analytics, and facilitating new work environments."
James Agrawal, managing director, BTI Executive Search and PersolKelly Consulting, says CHROs are "becoming more strategic in managing and developing talent."
"It is a clear expectation from CHROs that they must help the business by building and assigning talent, especially key people, and work towards unleashing the organization's potential," Agrawal says.