UCare’s willingness to be open with the impending bad news early and frequently helped build respect from employees. “It wasn’t just an e-mail,” said Matt Bappe, a process improvement analyst at UCare. “It was multiple in-person meetings, a special website set up on our intranet with frequently asked questions and links and news media stories, positive or negative. Full disclosure the whole time.”
Estimated reading time: 0 minutes, 35 seconds
Firm Wins Over Workers After Bearing Bad News
About 250 employees of Minneapolis health insurance company, UCare, lost their jobs when the firm lost a state contract last year worth half of the firm’s $3 billion annual revenue. But workers took the news better than most would expect. So reports The Star Tribune.
Most Read
-
-
Feb 21 2011
-
Written by Administrator
We want to make sure that our loyal subscribers who…
-
-
-
Apr 16 2015
-
Written by PHRM Staff
Mobile and cloud computing. 3-D printing. Data analytics. These are…
-
-
-
Mar 08 2014
-
Written by Progressive Human Resource Mangegement
If there is one consistent aspect to the Patient Protection…
-
-
-
Sep 27 2014
-
Written by PLP News
Perhaps the nation's leading HR technology symposium – Human Resource…
-