With Los Angeles county’s 108,000 workers in 35 departments, the HR department plays a huge role in recruiting and retaining talent. Among some changes are a new website with a digital job application portal that also is mobile-friendly.
The overall strategy involves “taking processes that were completely paper and turning them into digitally automated workflows, as well revamping websites and revamping service delivery systems,” says Murtaza Masood, CIO of the county’s department of human resources.