The reality is that millennials already make up the largest group of workers in the U.S. workforce and it won't be long before they become leaders, says Cynthia Hermosura, first vice president and regional manager of American Savings Bank. Her company held two leadership workshops last year on how to manage millennials, who now comprise 46% of the staff.
"We said we really need to learn more about them," Hermosura says. "We used to be the big group, the Baby Boomers, and we're now in the minority. So it became important that we understood what made them tick, what drives them, all that kind of stuff, because that's what we want to encourage. If we don't know, if we don't understand, then we're not going to be able to do well."