Symphony, a secure messaging app tailored for the financial services industry, has seen its daily active users jump up 42%. Its 'messages sent' also skyrocket some 280%. This growth period happened during January, February and March as the app’s clients increasingly began working from home.
"We say this with great humility--it’s a very stressful time for the whole world--but the fact that we are enabling customers to stay focused and connected is benefiting Symphony,” says Scott Slipy, chief human resources officer at Symphony.
As with its own clients, Symphony’s employees, including engineers, designers and product managers, also have had to transition to work from home. The Palo Alto, California-based firm has not increased its hiring specifically due to the pandemic, but had already been boosting its hiring by 35% annually.
"We hire around 10 people a month," Slipy says. "We're now hiring them remotely and it hasn't slowed a bit--I've been pleasantly surprised at how robustly our activity has continued and how willing people have been to accept our offers.”